T&C’s 

Terms & Conditions for 11 Plus Practice

Payment of Fees

11 Plus Practice reserves the right to adjust the course fee(s) due if the tuition fees are amended for any reason. Any adjustments to the total course fee(s) will be included in, or deducted from, the final payment. Clients will be notified of any such adjustments as they occur.

Term fees of £480 will be requested on four occasions, during the course year. 

The account details are:

Business Account

Account Name – Nicki Moodie 

Account number – 64447026

Sort code –  04 03 33

Please put your child’s name as a reference

A deposit of £160.00 will be taken to secure your child’s place for the commencement of tuition in October and is non-refundable under any circumstances.

Should any payment fees not be paid during the year, tuition will be terminated and 11 Plus Practice will be entitled to end the agreement and the deposit will be kept.

11 Plus Practice will impose a £35.00 administration charge on each occasion that it becomes necessary to pursue a late payment.  This will apply to the deposit or tuition fees.

Compulsory Mock Tests

There are 3 compulsory Mock tests that you must book for your child which they must attend.  You will get priority booking before general release.  The are no refunds and changes of date or time once booked (this includes changing from morning to afternoon or vice versa), however can email the mock to be taken at home in the event your child can not attend.

Commencement of Tuition

A child may only attend classes once 11 Plus Practice has received a non-refundable/non-transferable deposit together with full payment.

If Enrolment or Tuition is Terminated

In the event of a child withdrawing from the course before the course commences, the course fee deposit will be retained and is non-transferable. In the event of a child withdrawing from the course part way through the year, the course fee deposit will be retained and is non-transferable.

Half a term notice is required if your child wishes to cease tuition.

Parental Commitment

11 Plus journey is a team effort between the tutors, child and parent.  Historically we have had better results when a parent is actively involved in the 11-plus process.  It has greatly helped the children achieve their potential.  This involvement can be by marking homework, mini mocks and any assessments.  Plus, if a child needs extra support outside of the lessons to reiterate subject knowledge and understanding.

Teaching Process

Teaching will be provided by highly qualified and experienced 11-plus tutors.

Our 11 Plus course consists of online 1:1 Tuition and face-to-face GL 10 week Course.  The time or days of tuition cannot be changed once these have been agreed.

11-Plus Practice reserves the right to change the advertised class teacher at any time.

Online Platform Technology

We use both Skype and Zoom for these lessons.

11 Plus Practice accepts no liability for unforeseen circumstances such as power outages, internet provider failure or technical issues.

1:1 Online Tuition

Pupils are to have all books ready for their lesson.

Pupils will also need a pen and paper to write on and for the whiteboard.

Pupils must have a quiet room for their lessons and that no other internet devices are on during the half-hour session. Headphones have helped some pupils but are not necessary.

Missed Lessons

If a lesson is cancelled by 11 Plus Practice, an extra-help session(s) will be arranged to replace it.

It is not possible to offer a refund or a rearrangement of a lesson missed by a pupil, but work will always be emailed, and guidance given.

Test Assessments at Home

Tests should be completed by the child under standard test conditions without assistance from the parents.

Homework

All homework must be marked and gone over with your child, before the next session. It is the parent’s responsibility to ensure that all homework is completed each week.  It is vital that parents help with children learning weekly spellings and words.

Mini Mocks

Mini mocks are an extra resource sent out and can be done when it is convenient.  These will not be gone over by the tutor but should be marked and gone over at home.

Materials To Be Purchased

The course books, a whiteboard and pen, a folder with dividers and three exercise books, must be purchased before tuition commences.

Classroom-based courses

All classroom-based courses’ assessments and teaching will take place at Shurdington Community Centre, Bishops Road, Shurdington, GL51 4TB.

During the GL Course, the assistants will be responsible for routine administration and helping children individually whenever required.

Group Size

Groups are usually between 21-25 children, with 1:4 teacher/helper to student ratio.

Personal Property

All items of personal property are brought into 11 Plus Practice classroom are entirely at the owner’s risk. 11 Plus Practice will not be held responsible nor accept any liability for any loss or damage to any such items, howsoever caused.

Pupil Safety

The safety of our pupils is of paramount importance. Children should be brought into and collected from the tuition centre reception at the beginning and end of each class.  To ensure your child’s safety, we ask that children do not leave the building unless they are accompanied by a parent/guardian. It is parents’ responsibility to emphasise this to your child.  11 Plus Practice and its staff cannot be held responsible for the safety & welfare of any child outside the tuition centre.

Registration or application for Grammar Schools

It is the responsibility of parents to register or make applications to the Grammar schools. It is advisable for parents to visit schools of their choice on appointed open days in the Autumn term before the 11+ examinations.

Copyright

11 Plus Practice own all copyrights to all our visual and audio material used within our teaching and courses.  Material must not be copied or distributed without the express permission of 11 Plus Practice.

Confidentiality

All information provided by our clients is treated as confidential. With a few exceptions, for example information requested by a court, we will not release information to any other party without your consent.

11 Plus Practice is registered with ICO as per the Data Protection Act 2018

Contact Details

All payments, payment queries and administration correspondence/queries should be directed to:

Email – info@11pluspractice.com – We will only respond to email queries Monday – Friday.

Please contact tutors directly if your child is unable to attend a session for One-to-One tuition only.

Please note if your email changes during the year, inform us at info@11pluspractice.com

Please clarify your need to update the email for the distribution lists for tuition and for your mock dates booked.

Please contact tutors directly if your child is unable to attend a session for One-to-One tuition only.

Correspondence

We will only be able to take one correspondence email, unless parents not living at the same address.

Please note

11 Plus Practice reserves the right to amend these terms and conditions at any time.

Terms and Conditions Agreement

By ticking our terms and conditions boxes on our website through the payment process is your agreement to these terms and conditions.